The restaurant industry has had to constantly reshape the way it works to keep up with consumer demands for a seamless ordering experience. Normally, changes in strategy or marketing would take place gradually, over the span of a couple of months. However, this hasn’t been the case with contactless dining. In just the last quarter of 2020, contactless dining has risen exponentially and today it is a necessity in order to bring about food safety and minimize touchpoints in the whole customer experience.

Contactless dining is the perfect fix for diners who are wary of health and safety concerns, and…


We are living in the COVID-era where safety and convenience have become the common cardinal for both businesses and customers across the world. So when the restaurant folks were looking for the alternative to sell food without losing their ground on the business during the most unprecedented year of the last few decades, Curbside Pickup came to the rescue. Easily adopted, and immediately accepted.

Why Curbside Pickup?

Consumer habits have changed drastically in the wake of the coronavirus pandemic. And while some changes might have started out as temporary, many of these changes look like they’re here to stay.

The growing popularity of…


In the field of restaurant technology, it’s important to offer unique solutions and top-notch tech to your clients but ultimately before deciding about a purchase, there’s one thing that your potential customers will look for and that’s CASE STUDIES.

Storytelling can play a huge role in the world of marketing today and so case studies are powerful tools. They serve as influential content that can tip the scales in your favor when it comes to finding new customers. More than mere testimonials, these case studies provide in-depth examples of how your brand can help restaurants meet their goals.

In simple…


For a customer dining at a restaurant seems pretty straightforward- take a table, order a meal, wait for a bit, and dive into yummy food. But behind the scenes? Running a restaurant is no easy feat.

Whether you’re an experienced player of the F & B industry or have just entered the arena, chances are you already know that it can be extremely challenging to manage the billion things happening every second in a restaurant. On top of that the new tech-driven environment is getting quite overwhelming for restaurateurs to wrap their head around the new demands of the new…


The restaurant industry has become more competitive than ever in 2020 as many had to suddenly shut down and limit operations. Post-lockdown, as restaurants start opening, creating an environment where people of all ethnicities feel welcome has become crucial. But to create a diverse environment, you need a diverse team in your restaurant, and that starts by hiring the right people.

According to a , the positions in the restaurant industry are pretty skewed when you consider race and gender. Over 74 percent of management positions are held by men and the rest 26 percent are women. …


Ever since lockdown measures were first instated in March to control the spread of the coronavirus, restaurants have been jostling to adjust their business models to the new reality. Many have pivoted to delivery, which has worked wonders in ensuring a constant stream of revenue even during these hard times. Others have come up with more unconventional services like converting to a grocery store. But as cities across the US begin reopening, restaurants are having to think way beyond out-of-the-box solutions to encourage customers to step out of their homes and step into their dining rooms.

Test-to-table dining seems to…


Extraordinary changes have taken place in the world in the past few months, propelled by the COVID-19 pandemic. Who would’ve ever imagined the global economy coming to a near standstill? 42% of the U.S. labor force working from home and millions losing their jobs overnight? Staying indoors and social distancing becoming the norm? The future is uncertain, but everything that happens from now on will be defined by the enormous impact the pandemic has had on people’s psyche. …


As the number of coronavirus cases surge and the pandemic further tightens its grip, the threat to the US economy is being starkly felt. Among the biggest casualties of the current upended economy has been the restaurant industry as the once brimming dining rooms lay vacant and thousands of workers confront overnight unemployment.

The overall impact of the COVID-19 pandemic is expected to be catastrophic for this sector. The National Restaurant Association revealed that since 1 March 2020, the industry has lost more than 3 million jobs and $25 billion in sales.

Small restaurants are definitely vulnerable both during and…


As the coronavirus pandemic brings life to a standstill, many restaurants have been forced to shut shops. Others are still soldiering on by adapting and adjusting the best they can. Transitioning to the online ordering and takeaway model has helped save many establishments while ensuring thousands of workers stay employed.

If you’re one of the restaurants, who has kept its doors open despite mounting challenges, this guide will help you navigate day-to-day operations during the present circumstances brought on by the COVID-19 outbreak.

Keeping employees safe

Ask all employees showing symptoms related to COVID-19-fever, dry cough, difficulty in breathing-to report the same without…


In a 2018 report titled ‘Is the Kitchen Dead?’, investment bank UBS predicted that by 2030 most meals would be ordered online and delivered. 80% of restaurant growth in the next five years will be spurred on by off-premise spending, according to the investment group Cowen and Company.

On one hand, there’s a tremendous opportunity for success of delivery-only restaurant businesses, On the other, there will be brutal competition as more and more companies fight to steal a slice of the action.

Brands that stay on top of their game with creative solutions will not only survive but thrive in…

Think Resto

Restaurant Blog that might have some answers for you.

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